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Return Policy

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Return Policy

You may return most new, unopened items within the same day of delivery for a full refund. We'll also pay the return costs of delivery if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 45 days of giving your flowers back to the delivery team, however, in many cases you will receive a refund more quickly.
If the delivery address was in Abu Dhabi then we will collect the flowers on the same day.

If you need to return an item, please contact us through 050 - 9255700 , 026260011 or email us at
‘’Refunds will be done only through the Original Mode of Payment”

CANCELLATION POLICY (For Products and Services) –
Customer can cancel their order/requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
please contact us through WhatsApp or Call us 050 - 9255700 , 026260011 or email us at